QuickPost Support

Help & Support

Find answers, troubleshoot issues, or contact the QuickPost team.

Popular topics

Getting Started

What is QuickPost?+

QuickPost lets you upload one video, write one caption and publish it to multiple connected social accounts from one place.

How do I get started?+

Create an account, choose a plan, connect your social accounts in Settings, open New Post, upload a video, select destinations, then publish or schedule it.

Create a post
Do I need to install anything?+

No. QuickPost runs in a supported web browser and does not require a desktop installation.

Can I use QuickPost on mobile?+

Yes. QuickPost is responsive and can be used from a mobile browser. A stable connection is recommended for video uploads.

Posting & Social Accounts

How do I connect a social media account?+

Open Settings, find the platform, select Connect account and complete the provider authorization. Return to Settings to confirm the account appears as connected.

Connected accounts
Which social platforms does QuickPost support?+

The current platform list is: TikTok, Instagram Reels, Facebook Reels, YouTube Shorts, X, Threads, LinkedIn, Pinterest, Bluesky. Availability can still depend on the social network, account type and required permissions.

Can I publish to multiple platforms at the same time?+

Yes. In New Post, select every connected account you want to use. Each destination counts as one Social Post.

Open New Post
Why can't I connect my social account?+

The authorization may have expired, required permissions may be missing, the account may be restricted, or the provider may be temporarily unavailable. Try the connection again and accept every required permission. Contact support if it continues.

Why did my post fail?+

Common causes include an expired connection, unsupported media, provider restrictions, file limits or a temporary social-network error. Open History for the destination-specific result, then reconnect the account or retry after correcting the reported issue.

View History
Can I reconnect an account?+

Yes. Open Settings and reconnect the account. Reconnecting the exact same social account does not create a new unique-account usage slot for the current cycle.

Can I disconnect a social account?+

Yes. Open Settings and use the disconnect control beside the exact account. Confirm the warning before QuickPost removes the connection.

Manage connections

Creating Posts

How do I create a post?+

Open New Post, upload your video, enter the description and hashtags, choose the connected accounts, review the settings and select Publish.

Create a post
Can I post the same content on multiple platforms?+

Yes. QuickPost sends the same uploaded video and shared caption to every selected account while applying supported platform settings.

Can I customize the post for each platform?+

QuickPost currently uses one shared description and hashtag set. Platform-specific options appear only when the connected network supports them; separate captions per platform are not currently available.

Can I upload photos and videos?+

The current New Post workflow supports video publishing. Standalone photo publishing is not currently available.

Why isn't my video uploading?+

Check the file format, file size, browser and internet connection. Keep the page open during upload and try again from a stable network if it stops.

Can I edit a post after publishing?+

QuickPost cannot edit a post after the social network has published it. Make changes directly on the destination platform when that platform allows editing.

Scheduling Posts

Can I schedule posts?+

Yes. New Post includes a Schedule option for choosing a future date and time.

How do I schedule a post?+

In New Post, choose Schedule instead of Publish now, select a future date and time, then confirm the selected accounts and submit the post.

Schedule a post
Why didn't my scheduled post publish?+

The social account may have disconnected, the provider may have rejected the media, or the account may no longer have active plan access. Check History and reconnect the affected account before retrying.

Check History

Plans & Billing

What plans does QuickPost offer?+

QuickPost currently offers Basic: 120 Social Posts/month and 1 accounts per platform; Creator: 400 Social Posts/month and 3 accounts per platform; Pro: 800 Social Posts/month and 4 accounts per platform; Business: 1,500 Social Posts/month and 5 accounts per platform. Annual billing is also available. The Pricing page is the source of truth for current prices and limits.

View plans
Can I upgrade or change my plan?+

Yes. Open Settings and select Change plan, or open Pricing. The checkout or billing portal shows the available change before you confirm.

Manage plan
How do I cancel my subscription?+

Open Settings, go to Manage Plan, select Cancel subscription, review the access-end information and continue to the secure Lemon Squeezy billing portal.

Manage subscription
What happens if I cancel?+

QuickPost stops future renewal. Your current plan and quota remain available until the end of the paid term. Scheduled posts after that date remain saved but require active access to publish.

Where can I manage my subscription?+

Open Settings and use Billing details or the Manage Plan controls.

Open Settings
What payment methods are accepted?+

Available payment methods are displayed securely by Lemon Squeezy during checkout and can vary by location. QuickPost does not collect card details directly.

What if I need more posts than the plans include?+

Need more posts or a plan tailored to your needs? Contact the QuickPost team and we'll help you find the right setup.

Contact us

Account & Login

How do I change my password or email address?+

Open the QuickPost account menu and select the account-management option. For Google sign-in, password changes are managed through Google.

I forgot my password. What should I do?+

Open Sign in and use the password-reset option. Follow the verification instructions sent by the authentication provider.

Go to Sign in
How do I log out?+

Open the account menu from the QuickPost navigation and choose Sign out.

Why can't I log in?+

Confirm the email address, try the correct sign-in method, complete any verification step and retry in a current browser. If the issue continues, contact support without sharing your password.

Referral Program

How does Refer a Friend work?+

Share your personal referral link. After your friend completes a verified paid QuickPost subscription, both accounts receive 100 bonus Social Posts. Signups alone do not qualify.

Where can I find my referral link?+

Open Referrals & rewards from the dashboard navigation, then choose Refer a friend.

Refer a friend
How do referral rewards work?+

Referral attribution lasts 90 days. Self-referrals, duplicate customers, refunds and chargebacks do not qualify. Earned bonus posts are used after the monthly plan allowance.

Can I refer multiple people?+

Yes. You may share your referral link with multiple genuine prospective customers. Each reward still requires a separate qualifying paid subscription.

Where can I see my referrals?+

The Refer a friend page shows your referral link, qualified friends and earned Social Posts.

View referrals

Affiliate Program

What is the QuickPost Affiliate Program?+

Approved partners can promote QuickPost and may earn recurring commission on qualifying subscriptions. The standard published commission is 25%, subject to the program rules.

How do I apply?+

Send QuickPost your company or brand, audience and promotion plan. Every application is reviewed manually.

Apply for Affiliate Program
Where can I read the program overview?+

The Partner Program page explains attribution, commission examples and excluded activity.

View Affiliate Program

Troubleshooting

QuickPost isn't loading. What should I do?+

Refresh the page, check your connection, try a current browser, then sign out and back in. Clear the browser cache only if the problem continues.

A button isn't working.+

Refresh once and retry. If it still fails, contact support with the page name, approximate time and a screenshot.

My connected account disappeared.+

Open Settings and wait for the connection list to refresh. Reconnect the exact account if it remains missing, then contact support if it disappears again.

Check connections
My post is stuck.+

Keep the page open briefly, then check History for the provider's latest status. If it remains processing, contact support with the account, platform and approximate submission time.

View History
I received an error message.+

Note the exact message and time. Contact support with your account email, affected platform, what you were doing and a screenshot. QuickPost support will never ask for your password.

Contact Support

Security & Privacy

Does QuickPost have access to my social media password?+

For OAuth-based connections, the social network handles authorization and QuickPost does not receive your social password. Bluesky uses an app password, not your regular password, and sends it securely to the connection provider.

How is social account access protected?+

Social authorization and publishing happen on the backend. Provider credentials are not exposed to the browser. Access is limited to the permissions approved during connection.

What should I do if I think my account was compromised?+

Change the relevant password, review provider sessions, disconnect unfamiliar social connections and contact QuickPost support. Never send anyone your password.

Privacy Policy

Still need help?

If you couldn't find the answer you were looking for, contact the QuickPost team and we'll help you.

Contact Support

quickpost.help@outlook.com

Help & Support | QuickPost